Ontario is in Step 3 of the Roadmap to Reopen.
Bus Cleaning
Burlington Transit buses have been sprayed with the AEGIS Microbe Shield. Staff completed the most recent application on April 11, 2021 as part of our enhanced bus cleaning protocols. We also clean of each vehicle daily.
Our buses have been sprayed which includes:
- Arm rests
- Grips and grab bars
- Head rests
- Seat back and bottom cushions
- Stanchions
- Stop pull cords and buttons
- Windowsills and window panels
Services available
- Regular bus service - visit our MyRide Real-time website for schedules
- Specialized Dispatch is open Monday to Friday, 8 a.m. to 5 p.m. for bookings
- Downtown Terminal is open Monday to Friday, 9 a.m. to 4 p.m.
Boarding Buses and Fares
Board buses from the front doors and, if you can, exit by the rear doors. We are collecting fares and recommend touchless fare payment using a PRESTO card.
Wearing a Mask is Mandatory
Non-medical masks or face coverings are mandatory.
Mandatory masks and face coverings help to keep customers and staff safe. Let’s work together so riding transit for essential travel is as safe as possible for all. Stop the spread of COVID-19 and its variants.
For more information on non-medical masks and face coverings, visit the Government of Canada Non-medical masks and face coverings page.
Previous Updates
| Burlington Transit COVID-19 Service Update: April 12, 2021 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Update April 12, 2021 (Previous updated below) All of Ontario is under a Stay-at-Home-Order. Please only use transit for essential travel. If you are not well, stay home and stop the spread of COVID-19 and its variants. Bus Cleaning Burlington Transit buses have been sprayed with the AEGIS Microbe Shield. Staff completed the most recent application on April 11, 2021 as part of our enhanced bus cleaning protocols. We also clean of each vehicle daily. Our buses have been sprayed which includes:
Services available
Boarding Buses and Fares Board buses from the front doors and, if you can, exit by the rear doors. We are collecting fares and recommend touchless fare payment using a PRESTO card. Wearing a Mask is Mandatory Non-medical masks or face coverings are mandatory. Mandatory masks and face coverings help to keep customers and staff safe. Let’s work together so riding transit for essential travel is as safe as possible for all. Stop the spread of COVID-19 and its variants. For more information on non-medical masks and face coverings, visit the Government of Canada Non-medical masks and face coverings page. |
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| Burlington Transit COVID-19 Service Update: Jan. 13, 2021 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Burlington Transit is an essential service and will continue to operate a full schedule during the Provincial State of Emergency. Services available
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| Burlington Transit COVID-19 Service Update: Dec. 22, 2020 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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When the province moves into lockdown on Dec. 26, Burlington Transit will continue to run its current schedule. Please use transit for essential travel only. If you are not well, stay home and stop the spread of COVID-19. To help with the safety of customers and staff, non-medical masks or face coverings are mandatory. Please check for schedule changes during the holiday season.
For the full schedule, please visit our Schedules page. The Downtown Terminal at 430 John St., and Specialized Dispatch (Handi-Van) will be closed on Dec. 25, 2020 and Jan. 1, 2021. The Downtown Terminal will be open from 10 a.m. to 2:30 p.m. on Dec. 24 and Dec. 28. Schedules, specialized bookings and information is available at burlingtontransit.ca. For real-time schedule information visit myride.burlingtontransit.ca. Seniors keep riding for free weekdays, Monday to Friday, between 9 a.m. and 2:30 p.m. The pilot has been extended until March 31, 2021. |
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| Burlington Transit COVID-19 Service Update: August 4, 2020 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Fare Collection – Sept. 1, 2020Starting Sept. 1, Burlington Transit will be collecting fares on all Burlington Transit buses. Pay your fares using a PRESTO card. Visit the Fares page for more information. If you are a SPLIT customer, you can pick up your SPLIT pass starting Aug. 19, at the Downtown Terminal, 430 John St. One customer will be allowed in the building at a time. You may want to add extra time for COVID-19 measures. Downtown Terminal Re-Opens Aug. 19, 2020Burlington Transit's Downtown Terminal, 430 John St., is reopening on Aug. 19, 2020 with limited services. The Terminal will be open Monday to Friday from 9 a.m. to 4 p.m. We are following provincial and City COVID-19 safety procedures. Please work with us to keep everyone safe and:
We are offering:
Right now, we are not selling:
Payment Options
ePurse Loads also available at prestocard.ca and GO Stations. Schedule Changes – Aug. 23, 2020We are adding more service on all Burlington Transit routes starting Aug. 23. Updated Schedules Peak service is between 5:30 a.m. to 9 a.m. and 3 p.m. to 7 p.m.
PRESTO updatesTap only your PRESTO card. New PRESTO machines have been installed on buses so you must remove your PRESTO card from your wallet or purse. |
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| Burlington Transit COVID-19 Service Update: June 23, 2020 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Please continue to use transit for essential travel only. If you are not well, stay home and stop the spread of COVID-19. Wearing a Mask is Mandatory To help with the safety of customers and staff, non-medical masks or face coverings are mandatory starting Thursday, July 2, 2020. You must wear a mask:
Only these customers are exempt from wearing a mask:
Mandatory masks and face coverings help making riding transit as safe as possible from the spread of COVID-19. For more information on non-medical masks and face coverings, visit the Government of Canada Non-medical masks and face coverings page. Boarding Buses and Fares Board Burlington Transit buses from the rear doors. Fares are not being collected. Oakville Transit and HSR are starting to collect fares in July. Burlington Transit customers will need to pay a fare on Oakville Transit and HSR when transferring. Burlington Transit is not providing transfers and SPLIT passes are not currently available for pickup. Bus Capacity and Physical Distancing Bus capacity on all buses have been reduced to help with physical distancing. When a bus is full, an additional bus will be added to the route. The full bus will say 'Full Bus' on the destination sign and not stop at bus stops. |
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| Burlington Transit COVID-19 Service Update: May 22, 2020 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Public health officials recommend using a face covering when physical distancing is not possible. Wear a face covering or non-medical mask when on transit to help protect yourself and others. Updated: March 25, 2020 (Previous updates below) Effective Sunday, March 29, 2020, Burlington Transit will reduce service and operate on a modified schedule Monday to Saturday from 5:50 a.m. to 1:30 a.m. and Sunday from 6:14 a.m. to 9:55 p.m. Schedule information
This modified schedule will provide transit for customers to get to work, groceries and other essential travel. Suggestions for transit use during COVID-19
Overview of Modified Service Peak service is between 5:30 a.m. to 9 a.m. and 3 p.m. to 7 p.m.
Additional customer information
Downtown Terminal is closed. Customer Service can be reached at contactbt@burlington.ca, 905-639-0550 or on Twitter @BurlONTransit. |
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| Burlington Transit COVID-19 Service Update: March 18, 2020 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Updated: March 18, 2020 Beginning March 19, 2020 and until further notice, Burlington Transit customers are being asked to board and exit from the rear doors of every bus. Customers using personal mobility devices can board and exit using the front doors. To provide social distancing, customers should use alternate rows and choose seats away from other customers. Customers are requested to stay behind the priority and courtesy seats (behind tape). Additional customer information
Resources With the rapidly changing COVID-19 situation, visit this page, subscribe to Burlington Transit News or follow us on Twitter to say up to date. |
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