Our Rider Guidelines include onboard and travel safety tips that ensure all passengers can move around the city in safety and comfort.
Watch this "How to Ride" video for information on how to plan a trip with us and how to access schedule information:
Do you need to bring a pet onboard? Please note:
Service animals are permitted on board Burlington Transit buses. All other pets must be in an enclosed, secure container/pet carrier and not inconvenience other passengers. Passengers bringing pets onboard are responsible for their pets."
Safety Tips
- Stand back from the curb when waiting for a bus, especially when a bus is approaching the stop.
- Never run for a bus. You may slip and fall or be hit by a vehicle.
- Leave the bus by the rear doors whenever possible (except when you ask for a Request Stop at night).
- Never walk directly in front of or behind a stopped bus, where drivers may not be able to see you. Wait until the bus moves away before you step into the street so that you can clearly see other traffic.
- Always obey traffic signals and cross the street at corners.
- Take your headphones off when crossing the street or getting off the bus to be sure you can hear the traffic around you.
- Keep knapsacks and large bags in front of you when getting on or off the bus. Knapsacks and bags have big, long straps that can easily get caught in doors and railings.
- Keep your arms, legs and head inside all transit vehicles.
Request Stop
Request Stop allows you to exit between bus stops after dusk and during poor weather. Please notify the driver in advance to allow sufficient time for a safe stop.
Onboard Cameras
Burlington Transit buses are equipped with video cameras.. The cameras are mounted on the exterior and interior of buses to monitor the security and safety of riders and drivers.
Burlington Transit recognizes the need to balance an individual’s right to privacy and the need to ensure safety for drivers and transit riders. Video surveillance technology is used only for safety and security purposes and is conducted in a manner that is in accordance with the provisions of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and other relevant legislation. .